EcoWiz

Privacy Policy

Effective Date: December 3rd, 2024

1. Introduction

EcoWiz Global Inc ("we," "us," or "our") respects the privacy of its Users ("User," "your," or "you"). This Privacy Policy applies to and describes how we collect, use, disclose, and protect your personal information when you use our website, platform, and services (collectively, the "Services"). We are committed to protecting your privacy and ensuring the security of your personal information in compliance with applicable data protection laws, including the California Consumer Privacy Act (CCPA) and the General Data Protection Regulation (GDPR).

2. Information We Collect

We may collect personal information that you voluntarily provide to us when registering at the Sites expressing an interest in obtaining information about us or our products and services, when participating in activities on the Sites or otherwise contacting us. The personal information that we collect depends on the context of your interactions with us and the Sites, the choices you make and the products and features you use. The personal information we collect can include the following:

  • Identifiers: Such as your name, email address, postal address, phone number, IP address, online identifiers, account username, and government-issued identifiers (if applicable).
  • Customer Records Information: Such as your billing and shipping address, purchase history, and customer service interactions.
  • Commercial Information: Such as your preferences for products and services, and your feedback on our Services.
  • Internet Activity: Such as your browsing history on our website, search queries, interactions with our online ads if any, and device information.
  • Geolocation Data: Such as your device's location when you use our Services.

Sources of Information:
We collect this information from various sources, including:

  • Directly from you: When you create an account, fill out forms, contact us, or use our Services.
  • Through cookies and similar technologies: When you visit our website or use our platform. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our Sites and other technical information. This information is primarily needed to maintain the security and operation of our Sites, and for our internal analytics and reporting purposes.
  • From third-party sources: Such as our business partners and service providers.

3. How We Use Your Information

We may use personal information collected via our Sites for a variety of business purposes described below. We process your personal information for these purposes in reliance on our legitimate business interests ("Business Purposes"), in order to enter into or perform a contract with you ("Contractual"), with your consent ("Consent"), and/or for compliance with our legal obligations ("Legal Reasons"). We indicate the specific processing grounds we rely on next to each purpose listed below.

We use the information we collect or receive:

  • Providing and Improving Services: To operate, maintain, and improve our Services; to personalize your experience; and to provide customer support. This includes using identifiers, customer records information, commercial information, internet activity, and geolocation data.
  • Account Management: To create and manage your account; to communicate with you about your account; and to provide you with account-related notifications. This primarily involves using identifiers and customer records information.
  • Marketing Communications: To send you marketing communications about our products, services, and promotions, if you have opted in to receive them. This involves using identifiers and marketing information.
  • Research and Development: To analyze trends, usage patterns, and user preferences to improve our Services and develop new features. This may involve using all categories of information in an aggregated and anonymized format.
  • Legal Compliance: To comply with applicable laws and regulations; to respond to legal process; and to protect our rights and interests. This may involve using any category of information as necessary.

4. How We Share Your Information

We may share your information with the following third parties:

  • Service Providers: We may share your information with service providers who assist us with payment processing, data analytics, email marketing, and other essential functions. We have contracts with these providers requiring them to protect your information.
  • Business Partners: We may share your information with business partners who offer products or services that may be of interest to you, only if you have provided your consent.
  • Legal Authorities: We may disclose your information to legal authorities if required by law or legal process.
  • Business Transfers: We may share your information in connection with a merger, acquisition, or sale of all or a portion of our assets.

5. Cookies and Similar Technologies

We use cookies and similar technologies to collect and store information about your browsing activity. This information helps us to personalize your experience, analyze website traffic, and improve our Services. You can manage your cookie preferences through your browser settings.

You can find our Cookies Policy here.

6. Data Security

We take reasonable measures to protect your information from unauthorized access, use, or disclosure. These measures include data encryption, access controls, and regular security assessments. However, no method of transmission over the Internet or method of electronic storage is completely secure. Although we will do our best to protect your personal information, transmission of personal information to and from our Sites is at your own risk. You should only access the services within a secure environment.

7. Your Privacy Choices

You have the following rights regarding your personal information:

  • Right to Access: You can request access to your personal information that we hold.
  • Right to Rectification: You can request correction of inaccurate or incomplete information.
  • Right to Erasure ("Right to be Forgotten"): You can request deletion of your personal information, subject to certain exceptions.
  • Right to Restriction of Processing: You can request limitations on how your personal information is used.
  • Right to Data Portability: You can request to receive your personal information in a portable format.
  • Right to Object: You can object to the processing of your personal information, particularly for direct marketing purposes.

To exercise your rights, please contact us at [Contact Us email to be updated].

CCPA Specific Rights:

  • Right to Opt-Out of Sale: California consumers have the right to opt-out of the sale of their personal information. You can exercise this right by clicking the "Do Not Sell My Personal Information" link on our website's homepage.
  • Notice at Collection: We will provide notice to California consumers at or before the point of collection about the categories of personal information collected and the purposes for which it will be used.
  • Financial Incentives: If we offer any financial incentives for the collection or sale of personal information, we will provide details about the program and how consumers can opt-in.

8. Children's Privacy

Our Services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13.

9. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

10. Automated Decision-Making

We may use automated decision-making, including profiling, in some instances. You have the right to object to such automated decision-making and request human intervention.

11. Cross-Border Data Transfers

If we transfer your personal information outside of your jurisdiction, we will implement appropriate safeguards to protect your data, such as using standard contractual clauses approved by the European Commission.

12. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will post any changes on our website and notify you as required by law.

13. Contact Us

If you have any questions about this Privacy Policy, please contact us at: info@ecowiz.global